Informa - Middle East
Informa - Middle East
  • Видео 333
  • Просмотров 605 196
Aligning Customer Experience With Expectations
This webinar introduces you to Informa Connect Academy’s "Certificate in Measuring, Monitoring & Improving Customer Experience" course that is delivered as a public course or as an inhouse programme. During the webinar you will hear how, on this course, we establish the principle that the only way to achieve real, total customer satisfaction (that leads to customer loyalty) it to first completely understand your customer expectations, at every level, both primary and secondary expectations, and make sure you match your customer experience with their expectations.
This webinar offers a deep-dive into: -
The Importance of Service Excellence: how to develop strategies to achieve a reputation ...
Просмотров: 38

Видео

Saudi Strategy Week: Your Ticket to Strategy Management Success
Просмотров 9516 часов назад
Effective strategy management at each level is of vital importance for the successful delivery of Vision 2030. Our webinar focused on the intricacies of strategy management - whether at organisational or departmental level. This session is designed to refresh and remind those involved in strategy formulation and execution of the critical success factors needed for success. Through this webinar,...
Lead, Strategise, Influence: Your 1-Hour MBA Boost
Просмотров 4014 дней назад
This webinar is more than just a taster to the Informa Connect Academy's “The 5 Day MBA” course . By attending this webinar, you will understand techniques that you can immediately apply. You will learn how to magnify the results of your projects, function, or organisation, raise the performance of your team members while winning their full cooperation and win approvals from senior management w...
Fundamentals of Managing Compensation
Просмотров 20828 дней назад
Unlock this opportunity to gain expert insights from our Compensation guru Robert Mosley. This webinar covers the following topics: - The Golden Triangle of Reward Management (Jobs, People and Performance, and Pay Markets) - Managing “Jobs”: Org-Design, Job Analysis, Job Descriptions, Job Evaluation, Grades - Managing “People and Performance”: Objectives, Competencies, Appraisals, Ratings, P4P ...
Mastering Risk: Unleash the Power of Procurement
Просмотров 5128 дней назад
Unlock the potential of your procurement strategy with our webinar. Tailored for procurement professionals, supply chain managers, and business leaders, this session focuses on the core mission of procurement: recognising and managing risk. Learn how to identify potential risks, develop strategic mitigation plans, and negotiate better terms to safeguard your organisation. Additionally, discover...
L&D Summit Promo 2024
Просмотров 2128 дней назад
L&D Summit Promo 2024
Unlock Savings in a Monopolistic Market: Innovative Negotiation Techniques
Просмотров 2528 дней назад
In today's challenging economic environment, procurement professionals frequently find themselves dealing with monopolistic suppliers who hold significant market power, resulting in inflated costs and limited negotiating leverage. This webinar explores effective strategies to negotiate better terms and achieve substantial cost savings. It is especially relevant now as companies are under increa...
Increasing the Social-Emotional Intelligence of Your Workforce
Просмотров 37Месяц назад
For organisations who have people with relatively good technical skills but who lack social-emotional skills around empathy, collaboration, self-management, problem solving, and communication, The 7 Habits® is a framework that builds capabilities that have been proven to transform individuals, teams, and entire organisations. Regardless the role-from marketing, to finance, to sales, to the exec...
30th ITS World Congress
Просмотров 518Месяц назад
The leading event in smart mobility & digitalisation of transport. Join the world's largest event in Transport & Smart Mobility
Everything You Need to Know About The Global Remuneration Professional GRP® Credential
Просмотров 82Месяц назад
In this webinar Dr. Mark Bussin will walk you through the learning pathway and all the certifications you can earn that will help you in your HR career. He will cover the following topics and address questions you may have at the end: What is the Global Remuneration Professional (GRP)® certification? What will your learning journey look like? What will this credential do for your career in HR? ...
All about the APICS - Certified in Logistics, Transportation & Distribution (CLTD) Course
Просмотров 1912 месяца назад
In this webinar we discover how earning the CLTD designation can open doors to new career opportunities, enhance your credibility in the industry, and position you as a valuable asset to your organization. You will learn more about the CLTD certification course which will provide you with the necessary tools to effectively manage global logistic activities and enable you to implement best pract...
All about the APICS - Certified Supply Chain Professional (CSCP) Exam Preparation Course
Просмотров 4802 месяца назад
Competitions today are driven by supply chains in a volatile, uncertain, complex and ambiguous environment, and it is more and more challenging to overcome problems linked to poor customer service, lack of capabilities, higher operational costs and so on. The shortage of supply chain high-level capabilities is a critical big gap that needs to be addressed appropriately and with a sense of urgen...
Sustainable HR A New Era
Просмотров 713 месяца назад
In today's dynamic landscape, characterised by remote work, shifting work-life balance demands, rising living costs, and evolving regulations, HR faces unprecedented challenges. But amidst these challenges lies an opportunity for transformation and growth! This webinar explores: - The impact of HR on both the business and the workforce - The need for HR to take a leadership role in organisation...
Robert Mosley's Webinar Master Series 2024
Просмотров 3683 месяца назад
Join us for a Webinar Series delivered by none other than Compensation Guru - Robert Mosley. This series of webinars will cover all of the essential topics from A-to-Z that form part of “Reward and Performance” in a structured logical build-up sequence in 12 webinars. Seats are running out, so please make sure that you book your place soon to avoid disappointment.
Strategy Execution Demystified: Unravelling the High Failure Rate
Просмотров 1043 месяца назад
Every organisation has some form of forward medium-term plan, commonly called the Strategic Plan. BUT, the failure rate in successfully implementing that Plan is a major challenge to the business world. It is often reported that 50 - 70% of strategies “fail”. This webinar introduces a NEW certified programme from the Balanced Scorecard Institute which examines the critical success factors for a...
Imran Ahmad | CHRO Talks Leadership, Project Management and Team Dynamics
Просмотров 543 месяца назад
Imran Ahmad | CHRO Talks Leadership, Project Management and Team Dynamics
The Nuclear Summer Schools are back in 2024
Просмотров 323 месяца назад
The Nuclear Summer Schools are back in 2024
Julian Roche | Introduction
Просмотров 144 месяца назад
Julian Roche | Introduction
Hossam Eddeen Saleh | Testimonial
Просмотров 124 месяца назад
Hossam Eddeen Saleh | Testimonial
IFF Webinar | Refinance in Renewable Energy Project Finance Transactions
Просмотров 1184 месяца назад
IFF Webinar | Refinance in Renewable Energy Project Finance Transactions
Informa Connect Academy - Learn from renowned industry experts
Просмотров 125 месяцев назад
Informa Connect Academy - Learn from renowned industry experts
Informa Connect Academy - 30+ years of unparalleled L&D expertise
Просмотров 20 тыс.5 месяцев назад
Informa Connect Academy - 30 years of unparalleled L&D expertise
Informa Connect Academy - Certified courses that elevate your career
Просмотров 105 месяцев назад
Informa Connect Academy - Certified courses that elevate your career
Informa Connect Academy - Even More
Просмотров 15 тыс.5 месяцев назад
Informa Connect Academy - Even More
Julian Roche | The A - Z of Real Estate Process for Development & Investment (REPDI)
Просмотров 115 месяцев назад
Julian Roche | The A - Z of Real Estate Process for Development & Investment (REPDI)
Sean Sidney | Best Practice Procurement
Просмотров 96 месяцев назад
Sean Sidney | Best Practice Procurement
Sean Sidney | Professional Certificate in Negotiation Skills
Просмотров 106 месяцев назад
Sean Sidney | Professional Certificate in Negotiation Skills
Dr. Julian Roche | Benefits of Real Estate Finance and Investment Development
Просмотров 306 месяцев назад
Dr. Julian Roche | Benefits of Real Estate Finance and Investment Development
Gary Ingamells | Testimonial
Просмотров 166 месяцев назад
Gary Ingamells | Testimonial
Intermobility Expo 2023
Просмотров 327 месяцев назад
Intermobility Expo 2023

Комментарии

  • @AparnaGayathri
    @AparnaGayathri 6 дней назад

    Very informative webinar 😊

  • @sarwatkhan6773
    @sarwatkhan6773 7 дней назад

    This webinar was really informative for those who are interested in refreshing their knowledge of Strategy management, I am looking forward to join the Saudi Strategy week 2024.

  • @moreetsisealetse9675
    @moreetsisealetse9675 24 дня назад

    Very helpful, thank you.

  • @chinmayipagrahar7240
    @chinmayipagrahar7240 27 дней назад

    How to apply for this course and take exam

  • @natashaaaramis
    @natashaaaramis 2 месяца назад

    Great info

  • @julianoconnell7506
    @julianoconnell7506 2 месяца назад

    Thank you

  • @sithirakumburegama5194
    @sithirakumburegama5194 2 месяца назад

    Nice presentation.. 🎉

  • @kamilkocent3735
    @kamilkocent3735 6 месяцев назад

    *promo sm*

  • @Gracian40
    @Gracian40 10 месяцев назад

    WOW! Thanks for sharing. I'm studying to take the PHR exam. Your tutorial has been very helpful in understanding HR Workforce Analytics .

  • @akanoffong3896
    @akanoffong3896 11 месяцев назад

    isn't this great!

  • @peaceonyekachi8308
    @peaceonyekachi8308 Год назад

    Hi, thanks for this video... Please I'll like to check out the 3 year financial analysis video too.

  • @emuebrightbaribiae
    @emuebrightbaribiae Год назад

    Yes

  • @udaynataraaj2390
    @udaynataraaj2390 Год назад

    Excellent

  • @ericolson9573
    @ericolson9573 Год назад

    𝐩𝐫𝐨𝐦𝐨𝐬𝐦

  • @chetanapatil4409
    @chetanapatil4409 2 года назад

    Good, very well explained, if followed surely will get results. Drive from the top is required for its successful implementation. It is better to make use of software. Data collection is one more challange here in medium scale industries.

  • @ntcuong01ct1
    @ntcuong01ct1 2 года назад

    Dear Friends, I have a question: in GRC framework, Could you talk How the Risk management activity will work?. Thank you.

  • @syhungnguyen5687
    @syhungnguyen5687 2 года назад

  • @heatherpearson7083
    @heatherpearson7083 2 года назад

    Hello

  • @hessamnikpanje5528
    @hessamnikpanje5528 2 года назад

    Thank you for sharing us the Webinar

  • @whitneychinonyeernest1535
    @whitneychinonyeernest1535 2 года назад

    Can this be renamed with the speaker's name? For example: CSR Today with expert Wayne Dunn

  • @humility9345
    @humility9345 2 года назад

    I am wondering whether Phil is still running courses. I bought his book “Risk -Based Auditing” which has been a great addition to my Library. I need to inquire about a specific course in case he is running - how can I get in touch with him?

  • @ntcuong01ct1
    @ntcuong01ct1 2 года назад

    Dear Friends, If a company have many strategies: buy another company, build new factory, buy new warehouse, and I want to write it in a strategy map. How will I write?. Thanks.

  • @tejaspatil8673
    @tejaspatil8673 3 года назад

    👍

  • @RobRoyBoaz
    @RobRoyBoaz 3 года назад

    Most of this is basic Marketing. I covered this in Marketing 101 forty years ago. Even the question on market segmentation - again basic marketing. Even in the most fundamental of marketing courses market segmentation is covered. Now from a STRATEGIC perspective, the decision as to which segment(s) to enter and compete in is dependent upon the answerers to other questions not covered in this webinar.

  • @mihirsengupta7069
    @mihirsengupta7069 3 года назад

    Yes

  • @mihirsengupta7069
    @mihirsengupta7069 3 года назад

    Yes

  • @vmohan3746
    @vmohan3746 3 года назад

    This webinar was excellent I attended it today only, but feel the content, presentation fit in to strategies for successful project management and very relevant.

  • @temesgenatnafu2566
    @temesgenatnafu2566 3 года назад

    Your slide and your presentation do not match

  • @jucomacompany7789
    @jucomacompany7789 3 года назад

    nice lecture thanks a lot have learnt the concept of procurement strategies and you made it easy for me to understand

  • @dileraslan9520
    @dileraslan9520 3 года назад

    Excelent presentation

  • @jeshanahmed4925
    @jeshanahmed4925 3 года назад

    Yes

  • @qianleiye4851
    @qianleiye4851 3 года назад

    Cheers up

  • @TheVirtualNanny
    @TheVirtualNanny 3 года назад

    Very, very clear and detailed explanation! Thank you for sharing your knowledge!

    • @nicolasabraham6793
      @nicolasabraham6793 3 года назад

      i dont mean to be so off topic but does anyone know of a method to get back into an instagram account? I somehow forgot the password. I love any help you can give me.

  • @ramlalpareek3235
    @ramlalpareek3235 3 года назад

    Great video, thanks

  • @brobiv2452
    @brobiv2452 3 года назад

    i hope ill be rich one day

  • @mikeellisonhimself
    @mikeellisonhimself 3 года назад

    Excellent presentation

  • @wendypoole6197
    @wendypoole6197 3 года назад

    Yes

  • @ladyashephd727
    @ladyashephd727 3 года назад

    Thank you I needed this for my research studies.

  • @ntcuong01ct1
    @ntcuong01ct1 3 года назад

    Dear friends, I have a question: I want to display the core competency of a company through strategy map, balanced scorecard. Could you help?. Thank you.

  • @mastermindconsultsuganda5997
    @mastermindconsultsuganda5997 3 года назад

    Very well delivered! Thank you for uploading this valuable information

  • @sandraboateng3324
    @sandraboateng3324 3 года назад

    Yes

  • @zayzayzaw5644
    @zayzayzaw5644 4 года назад

    Is there way to counter clause 20.1 in FIDIC (Red book) for rejected claims? Can anyone help me advise. Thanks in advance

  • @kaiserali6972
    @kaiserali6972 4 года назад

    what is the career prospect of this diploma in per mgt .

  • @liezlknobel8720
    @liezlknobel8720 4 года назад

    kindly share the info to liezlknobel@gmail.com Thank you

  • @Saywhatohno
    @Saywhatohno 4 года назад

    All the IFRS 9 presentation are missing the key information. How do you calculate the PD, EAD and LGD through modelling?

  • @savitridhanesha5852
    @savitridhanesha5852 4 года назад

    where do i sign for the seminar

  • @christianboudal9086
    @christianboudal9086 4 года назад

    Top !!

  • @joemcshee
    @joemcshee 4 года назад

    How has this bloke got so much experience but hasn't worked out after 30 years plus not to keep saying.. um.. errr. ummm instead of his pauses. Ridiculous and impossible to listen to

  • @sohailakbar9860
    @sohailakbar9860 4 года назад

    kindly upload it again and tag us for the link since the audio is terrible

  • @wajidalijalgaonkar4632
    @wajidalijalgaonkar4632 4 года назад

    Excellent webinar!